Customized Call Answering: We will answer all calls in your company's name, using a greeting that you specify. We will provide customer service and sales support to your callers by answering questions, gathering information, taking orders, setting appointments, and more. You have complete flexibility to customize every aspect of your account. Your new live staff will be there to answer your calls from 8:30am - 12:00am Midnight, Monday through Friday & 10:00am - 3:00pm on Saturday, EST. See below for after hours operation.

NY or Toll Free Fax Number: Why waste money on fax toner and paper? Hands-Free Office will receive all of your faxes and email to them to you upon receipt, allowing you to filter what you would like to print, save, or discard.

Sales, Appointment Setting, Order Taking: Through a detailed questionnaire, you will provide your new staff with all of the information needed to transform them into your own customer service and sales force.  Our entire staff has the experience to take your information and articulate it effectively to close the sale, set the appointment, or solve a customer service issue. 

Instant Notification of Messages: Our state of the art phone system allows for instant notification of messages. You will be emailed, paged, or faxed after each call, or at intervals of your choice.  This feature will allow you to run your business in real time, regardless of where you are.

Voicemail: With your service, you will be assigned a private, password protected voicemail box that you can access 24 hours a day from anywhere via a toll free access number.  If callers are transferred to your voicemail during business hours, your staff will notify you instantly to check your messages.  For more advanced voicemail features such as "Follow Me", "One Number" or even "Trees" (press 1 for sales, press 2 for marketing, etc...) see Admin350 Service or Exec550 Service.

Employment Verification: Hands-Free Office will handle all calls regarding past and present employees. We will provide those callers with basic employment information such as employment dates and salary. As with any HR department, it is not Hands-Free Office's policy to comment on job performance.

Multiple Office Addresses: Don't publish your home address on the internet. You will be able to use our office addresses in NY and FL as your own. We will accept mail on your behalf and forward it to you.  Now, a NY Headquarters is just a phone call away!  If you already have an office, we will within 24 hours make it look as if you have at least 2 additional offices.

Mail Forwarding: All received mail will be forwarded to you upon receipt. We do not charge a handling fee, however, you will be responsible for postage. We can also re-mail items for you, so your customers see a postmark from our offices (NY and FL). Any urgent documents can be opened, scanned and emailed to you at your request

Is it expensive?
Missing a customer's call is expensive. A customer seeing a P.O. Box as your address can be expensive. Not having a toll free number can be expensive. Losing a caller's business for any reason is definitely expensive! While the value of good communication may be priceless, our Basic200 Office Service is not!

Using Hands-Free Office to give your company a professional identity and image is far more cost effective than adding a person to your staff or opening an office. Plus it saves you valuable time and paperwork.

Be Sure to Shop Around!!
Compare our fees to ANY answering service BASED ON 200 MINUTES (don't forget to ask about their set-up fee - we don't charge one). If you shop around, you will see that no other company offers the same features as Hands-Free Office. We charge no hidden fees... and you get what you pay for (and then some).

Convenient Monthly Billing:
The investment for everything listed above (without any "extras") is $230.00 US per month (Less than $60 per week for a full staff!)  This includes 200 minutes of incoming calls per month.  There will be an additional fee of 1.25 cents per minute for any minutes over 200.  There are several billing options available. You may pay on a month to month basis or in 3 or 6 month intervals (at a discount) - the choice is yours. You can even get this invaluable service free by referring others to us. See Referral Program for details. This is possibly one of the best investments that you can make for your business!