Customized Call Answering: We will answer all calls in your company's name, using a greeting that you specify. We will provide customer service and sales support to your callers by answering questions, gathering information, taking orders, setting appointments, and more. You have complete flexibility to customize every aspect of your account. Your new live staff will be there to answer your calls from 8:30am - 12:00am Midnight, Monday through Friday & 10:00am - 3:00pm on Saturday, EST. See below for after hours operation.

NY or Toll Free Fax Number: Why waste money on fax toner and paper? Hands-Free Office will receive all of your faxes and email to them to you upon receipt, allowing you to filter what you would like to print, save, or discard.

Sales, Appointment Setting, Order Taking: Through a detailed questionnaire, you will provide your new staff with all of the information needed to transform them into your own customer service and sales force.  Our entire staff has the experience to take your information and articulate it effectively to close the sale, set the appointment, or solve a customer service issue. 

Instant Notification of Messages: Our state of the art phone system allows for instant notification of messages. You will be emailed, paged, or faxed after each call, or at intervals of your choice.  This feature will allow you to run your business in real time, regardless of where you are.

Voicemail: With your service, you will be assigned a private, password protected voicemail box that you can access 24 hours a day from anywhere via a toll free access number. If callers are transferred to your voicemail during business hours, your staff will notify you instantly to check your messages. After 12:00am Midnight EST, our "meet me" or "one number" system kicks in. This feature will allow you to be located at any time, regardless of where you are. You will be called by the phone system, hear a greeting stating the callers name, and will then have the option to accept or reject the call. If you either turn this feature off, or refuse the call, the caller will be placed into your voicemail. The transfer is 100% seamless, and your caller will never know that they did not call your specific location.  You can customize this feature by calling a toll free access line that will allow you to program in the numbers that you would like to be reached at. The rate is .07 cents per minute for incoming calls, and an additional .07 cents per minute for outgoing calls.

You will also have up to 3 separate password protected voicemail boxes, which can be used for various departments or employees.  You have the flexibility to customize how your voicemail is organized, and the 'tree format' used for your voicemail. 

Please call 800-363-6488 to discuss options with a representative.

Employment Verification: Hands-Free Office will handle all calls regarding past and present employees. We will provide those callers with basic employment information such as employment dates and salary. As with any HR department, it is not Hands-Free Office's policy to comment on job performance.

Multiple Office Addresses: Don't publish your home address on the internet. You will be able to use our office addresses in NY, FL, and NV as your own. We will accept mail for you, forward it to you, and you even have the option to see clients out of our NY location. Now, a NY Headquarters is just a phone call away! If you already have an office, we will within 24 hours make it look as if you have at least 2 additional offices.

Mail Forwarding: All received mail will be forwarded to you upon receipt. We do not charge a handling fee, however, you will be responsible for postage. We can also re-mail items for you, so your customers see a postmark from our offices (NY, FL, or NV). Any urgent documents can be opened, scanned and emailed to you at your request

Is it expensive?

Missing a customer's call is expensive. A customer seeing a P.O. Box as your address can be expensive. Not having a toll free number can be expensive. Losing a caller's business for any reason is definitely expensive! While the value of good communication may be priceless, our Administrative Office Service is not!

Using Hands-Free Office to give your company a professional identity and image is far more cost effective than adding a person to your staff or opening an office. Plus it saves you valuable time and paperwork.

Convenient Monthly Billing: The investment for everything listed above (without any "extras") is $530.00 US per month, or around only $103 per week! This includes 550 minutes of incoming calls per month. There will be an additional fee of .90 cents per minute for any minutes over 550. There are several billing options available. You may pay on a month to month basis or in 3 or 6 month intervals (at a discount) - the choice is yours. You can even get this invaluable service free of charge by referring others to us. See Referral Program for details. This is possibly one of the best investments that you can make for your business!

click here to see how Hands-Free Office can help your business

*In the chart above please click on each service for complete details.  International clients may be required to pay a deposit equal to one month's service.

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